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BUILDING SERVICES
 HOUSEKEEPING
Traditional Halls
Suites and Apartments
Supporting Our Staff
Cleaning Our Buildings Daily
Work in the Summer
URBAN
BIOLOGY
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Housekeeping
Each residence hall community is staffed by an assigned team
of housekeepers who are responsible during the fall and spring
semester for maintaining all public areas.� Each member of the
housekeeping team is assigned responsibility for maintaining
a specific area of a building.� Housekeeping staff work Monday
through Friday generally between the hours of 7:30 a.m. - 4:00
p.m.
On weekends during the academic year, a limited number of housekeeping
staff work on most Sundays between the hours of 7:30 a.m. -
3:00 p.m. to empty trash containers and resupply building restrooms.
How and when our housekeeping staff will accomplish their daily
and weekly work assignments will vary in each style of building
we have. |
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Traditional
Halls
In our traditional North Campus high rise halls, one housekeeper
will generally be responsible for maintaining two floors
of the building.� The housekeeping assignments in the
Cambridge Community's three low rise halls vary slightly
and do require several staff to work in more than one
building during each day.� South Campus, Cecil or our
North Hill residence halls vary in size, so the work assignments
for most housekeepers are in more than one hall. |
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Suites and Apartments
Aside from the mail and laundry facilities in Harford
basement, the areas maintained by housekeeping staff in
South Hill are limited to each building's stairwells.�
South Hill staff also maintain the student and administrative
spaces in Annapolis Hall and the Leonardtown Community
Center.� South Hill staff are regularly moving between
buildings, rain or snow or shine. |
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| Supporting
Our Staff |
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Cleaning products, trash can liners,
shower curtains, brooms, larger equipment, and much, much more
are ferried into each community by our stock program's staff
through out every week.
As our housekeeping staff are broken down into work teams by
community -- Denton, Ellicott, Cambridge, North Hill, South
Hill -- each group is supported by a zone supervisor who assists
in making work assignments based on attendance, unusual work
requirements and planned projects.� These zone supervisors are
backed by the North Campus Manager and South Campus Manager.
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Cleaning
Our Buildings Daily
Each residence hall floor receives daily housekeeping
service Monday through Friday.� While housekeeping staff
will work daily in each bathroom, hallway, lounge, stairwell,
and lobby, the specific tasks completed each day will
vary in order to allow staff to work in greater detail
in some areas each day.
Even though our housekeeping schedules and duties vary
daily, you will know if your hallway, bathroom, or lounge
is not receiving adequate attention.� If you believe public
areas in your building are not being maintained satisfactorily,
please call x4-WORK and a request will be
forwarded to the zone supervisor to inspect the area and
assure our housekeeping standards are being maintained. |
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| Housekeeping Schedule
for a Traditional High Rise Residence Hall |
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| Monday through Friday1 |
| Bathroom |
- disinfected on a daily basis
- paper products restocked on a daily
basis
- thoroughly cleaned once a week
- hand soap replaced as needed
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| Stairways |
- thoroughly cleaned on Monday
- swept on a daily basis
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| Hallway |
- buffed to a shine at least once a week,
twice time permitting
- general cleaning on a daily basis
- walls cleaned weekly and spot cleaned
as needed
- alcoves and shelves thoroughly cleaned
- water fountains disinfected daily
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| Trash
Cans |
- emptied on a daily basis
- disinfected and thoroughly cleaned once
a week
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| Lounges |
- thoroughly cleaned weekly
- policed daily
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| Lobby,
Main Study Rooms, Basements, Laundry |
- thoroughly cleaned weekly
- policed daily
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| Porches,
Patios, and Dumpster Pads |
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| Weekends |
| Saturday
-- No Services offered |
| Sunday
-- Trash cans emptied, bathroom paper
products restocked, and bad spills cleaned |
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| 1 Subject to change during
exam periods, snow and weather emergencies,
or periods of high absenteeism |
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Work
in the Summer
While our staff wishes they could take the summers off
like most residents, we're here and scheduled to thorough-clean
all of our buildings for your return in the fall.� Our
campus also hosts tens of thousands of summer guests who
typically occupy most of our buildings each summer.�
In addition to more extensive cleaning in the public areas
of every floor, our summer work in student bedrooms to
prepare for returning residents in August includes these
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- Wipe down with disinfect every desk and dresser
top
- Wipe out every desk and dresser drawer and closet
shelf
- Apply new floor finish
- Remove decals, stickers, tape and poster squares
- Spot clean walls, window glass, closet door
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Two
large-scale efforts are scheduled into the summer months. |
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- Since 1993, we have employed
an outside contractor to clean the outside surfaces
of a hall's windows for one third of our buildings
every summer.
- We form a separate team using
our staff to spot- or thorough-clean upholstered seating
and carpeting in our suites and apartments, lounges
and lobbies.
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| URBAN BIOLOGY
-- "Bugs on the run!!!" |
| Our Urban Biology staff have bachelor's
degrees in entomology and are certified by the State of Maryland
to apply pesticides.� Each biologist takes individual responsibility
for specific buildings to better assess your building's needs,
correct conditions which favor pest infestations, conduct periodic
inspections, and respond to routine work orders dealing with
insect, bird, rodent and other pest species.� The biologist
responsible for your building can assist you in resolving all
aspects of a pest problem including coordinating related building
repairs and providing advice on prevention. |
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The "cockroach control" program
is a preemptive step in preventing problems with cockroaches
in continuously occupied suites and apartments.� Along with
staff from Housekeeping, Urban Biology staff cleans and treats
specific areas in kitchens and bathrooms on an annual basis.�
Residents receive notification well in advance of the day and
time the treatment will occur.� Residents are asked to pack
up belongings from the kitchen and bathrooms and then vacate
their apartment or suite from 11:30 a.m. until 5 p.m. on
the day of the treatment.
Within traditional halls during vacation periods, Urban Biology
staff treats areas which typically harbor insect pests, usually
every 12 - 18 months.� Our staff formulates treatment plans
based on their building inspections and information gathered
through routine work orders called in by residents and building
staff.
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